7 Days: You can cancel up to 7 Days prior to your activity taking place with NO PENALTIES!* You will receive a full refund. (Except Private Charters & Deposits over $150.00)*
24 Hours: If you cancel within 1 Day of your activity taking place you will be charged in full (or the remaining balance if only a deposit was paid). No credit will be issued. Aqua Vision requires 72 Hours notice to not be charged balance.
Groups of 10 or more & Private Charters must cancel at least 7 Days prior or may be charged in full unless otherwise agreed by Aqua Vision. A 20% Cancellation fee will be charged for ANY cancellation. A 10% Cancellation fee will apply to all Day Boat Tours. If your deposit is greater than $150, a 10% cancellation fee will apply.
In order to provide you continued access to the best dive sites and due to the rising cost of fuel, we reserve the right to charge a fuel surcharge of 5-10% depending on where you choose to dive.
Tour Operator: If the tour operator cancels AND can't accommodate you on another day, you will be issued a full refund.
Bad Weather: If the tour operator cancels due to bad weather AND can't accommodate you on another day, you will be issued a full refund.
Aqua Vision Co.; Ltd. cannot be held liable for any injuries or damages sustained while participating in any activity. Participants are voluntary and assume all risks involved. Payments are applied when confirmation vouchers are sent. We appreciate your business and hope you have an exceptional vacation. Please contact us with any questions or concerns. We're here to serve you.
All Scuba Diving Instruction requires a medical questionnaire to be completed. It will ask health questions such as lung problems, ear problems, high blood pressure, etc. If there are any medical issues you answer "yes" to you will be required to have a doctor's note clearing you to dive. It is your responsibility to be "cleared" to dive. No refunds will be given if disqualified from diving due to medical reasons AT CHECK IN.